FAQ (中文)

在这里您可以回答租房以减少打给服务台的电话数量。您可以轻松更改此文本，并且可以包含图像和格式。

ื要几岁才能租车？

租车的最低年龄为21岁。

有额外的司机费用吗？

额外的驾驶员无需支付额外费用，

但是驾驶员必须提供相关证件，例如驾驶执照，身份证或护照。

付款方式指南

信用卡：
信用卡必须以租户的名义出示可用的信用额度。签名必须与卡上刻印的名称相匹配。

借记卡:
我们不接受借记卡。

现金:
并非所有地区都接受现金。

我可以使用什么信用卡？
美国运通 (American Express), 签证 (Visa), 万事达 (MasterCard), 杰西博 (JCB)

租车时需要显示什么文件？

信用卡/签帐卡和/或订购单或预付凭证。

您还需要护照或身份证和驾驶执照。

如果您是海外驾照的持有人，请阅读我们的文章，其中讨论了国际驾照的要求。

您提供哪些燃料选择？

Renter to return the vehicle with a full tank of gas or pay Drive at the end of the rental for gas used but not replaced.
Price per gallon / liter will be higher than local fuel prices.

通过“汽车租赁”租赁汽车时，驾驶执照的政策是什么？

Below are National’s driver’s license requirements:

In order to rent a Drive vehicle, a valid driver’s license from the customer’s country of residence is required and must be presented at time of rental.
The driver’s license must be valid for the entire rental period.
Expired Driver’s Licenses are not accepted.
The license must not have any alterations.
The physical description on the license must match the customer’s appearance. The counter agent will compare.
The signature on the driver’s license must match the signature on the rental document and on the credit identification used.

If the driver’s license is in a language other than English or Thai, an International Driver’s Permit is required

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有取消费吗？

There is no cancellation fee for Pay on Arrival. However, in case of prepaid rental, cancelling 48 hours or more has been done before the rental day starts, we will refund the full prepaid amount, and THB 400 fee will be assessed. If there is no cancellation in advance, you will not receive the refund.

我要延长租期怎么办？

You can extend the date for rental by informing details and agreement number through call center: +66 2 7228487 or email: reservation@drivecarrental.com.