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Drive Car Rental Chinese > Service & Quality

Service & Quality

Drive Car Rental is a premium, internationally recognized brand servicing the daily rental needs of the frequent traveler and long term rental throughout Thailand.

When Renting at Drive Car Rental, you can expect:

  • The youngest fleet with an average age of less than 24 months.
  • One-way rental for customer wishing to rent car in one town and leave them in another.
  • First class insurance.
  • Replacement vehicle in the event of breakdown or accident.
  • Drive Car Rental – Thailand’s own vehicle maintenance facilities ensuring regular and strict adherence to manufacturers vehicle service requirements.
  • 24 hours emergency service.
  • Minimum waiting time.
  • Navigator system (GPS).
  • Child safety seat.

And above all, a commitment to personal service and attention to detail providing customers with a comprehensive, trouble-free, rent-a-car resource no matter what their requirements may be.

FAQ’s
Here you’ll find the most common questions we received from Drive renters. The answers may not apply in all circumstances, but they do give you a general heads up about how things work in Thailand.

How old do you have to be to rent a car?

The minimum age to rent vehicle is 21 years of age.

Is there an additional driver fee?

There is no additional charge for additional driver however the driver must provide relevant documents such as driving license and identity card or passport.

Methods of Payment Guidelines

Credit Cards:

The credit card must be presented with available credit, in the renter’s name. The signature must match the name imprinted on the card.

Debit Cards:

We do not accept debit cards.

Cash:

Not all locations accept cash.

What credit card can I use?

American Express, Visa, Mastercard, JCB, Union Pay

What do I need to show you when renting a car?

Credit/charge card and/or purchase order or pre-paid voucher. You’ll also need your Passport or Identification card and driver’s  licence.  If you are an overseas drivers licence holder, have a read of our article that discusses the requirement with international licences.

What fuel options do you offer?

  • Renter to return the vehicle with a full tank of gas or pay Drive at the end of the rental for gas used but not replaced.
  • Price per gallon / liter will be higher than local fuel prices.

What is the drivers license policy when renting a vehicle with Drive Car Rental?

Below are Drive’s driver’s license requirements:

  • In order to rent a Drive vehicle, a valid driver’s license from the customer’s country of residence is required and must be presented at time of rental.
  • The driver’s license must be valid for the entire rental period.
  • Expired Driver’s Licenses are not accepted.
  • The license must not have any alterations.
  • The physical description on the license must match the customer’s appearance. The counter agent will compare.
  • The signature on the driver’s license must match the signature on the rental document and on the credit identification used.

If the driver’s license is in a language other than English or Thai, an International Driver’s Permit is required. 

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